Who We Are

Solutions

Merchant Onboarding

Merchant Onboarding

The faster, easier, flexible way to get new merchants up and running.
Dispute Lab

Dispute Lab

We automated the dispute process to save you time and money.
Reseller payouts

Reseller Payouts

Direct end-to-end residuals, commissions, and bonus payouts through APIs.
Risk Management

Risk Management

Powerful fraud identification and detection to protect businesses.
Client Portal

Client Portal

Unprecedented transparency into activities performed for merchants.
Training & Support

Training & Support

Bespoke chargeback coaching and assistance for efficient case management.
Comprehensive Review

Comprehensive Review

Identifying opportunities to mitigate risk and optimise performance.

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Who We Are

We’re passionate about solving payment problems.
Innovation is just a side effect.

At Fi911, we’re crazy about what we do.

We’ve poured a lot of time, energy, know-how, and plain old-fashioned hard work into developing fully integrated back-office management solutions for the payments industry. As part of Chargebacks911, we have deep roots in financial technology, and an established history to build on.

Our leaders have more than two decades of expertise in building large scale, heavy duty e-commerce and payments processing platform. They’re experience-based experts when it comes to compliance and regulatory requirements, payment processing needs, and the flexibility to adapt to a dynamic market.

Our Culture

Our Culture

We still think like a start-up.

We’re a team of fun loving, innovative, and—let’s be honest—insanely driven individuals, having a great time working together to improve how companies function, compete, and scale. We’re not a startup anymore, but we strive to maintain that same energetic, collaborative, and engaging environment.

Careers

Careers

Interested in joining our mission?

We’re always on the lookout for smart, entrepreneurial talents to get us to the next levels.

View Open Roles

Contact us today to see why Fi911 is rapidly becoming the go-to technology partner for acquirers, payment processors, card issuers, ISOs, payment facilitators and more. 

Introducing Fi911: Powerful, intuitive onboarding and risk management solutions specifically designed to handle all the complexities of the Payments Industry.