Who We Are

Solutions

Merchant Onboarding

Merchant Onboarding

The faster, easier, flexible way to get new merchants up and running.
Dispute Lab

Dispute Lab

We automated the dispute process to save you time and money.
Reseller payouts

Reseller Payouts

Direct end-to-end residuals, commissions, and bonus payouts through APIs.
Risk Management

Risk Management

Powerful fraud identification and detection to protect businesses.
Client Portal

Client Portal

Unprecedented transparency into activities performed for merchants.
Training & Support

Training & Support

Bespoke chargeback coaching and assistance for efficient case management.
Comprehensive Review

Comprehensive Review

Identifying opportunities to mitigate risk and optimise performance.

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Dispute Lab

We Automated the Dispute Process
to Save You Time and Money

Dispute Lab removes redundancy and makes resolving disputes more efficient than ever.

Now FIs and payment resellers can easily and effectively receive, interpret, distribute, and process every cycle of a dispute—from retrievals to representments and arbitration cases—using queue-based routing and hundreds of customizable rules.

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Dispute Lab Tablet

Our integrated platform provides unequaled advantages

The most comprehensive Dispute Resolution Management tool in the payment industry.

Complete document and case workflow to optimize disputes based on rules and priorities.

Case assignments based on manual and round-robin basis.

Process representment documents from multiple merchants, even in different formats.

"Push-of-a-button" communication between FIs and the card schemes.

Receive, review, and submit document data, regardless of rules/workflows.

Contact us today to see why Fi911 is rapidly becoming the go-to technology partner for acquirers, payment processors, card issuers, ISOs, payment facilitators and more. 

Introducing Fi911: Powerful, intuitive onboarding and risk management solutions specifically designed to handle all the complexities of the Payments Industry.